Saturday, March 17, 2012

Wednesday, February 29, 2012 = Day 59 - Intercultural Letter of Goodwill

So I'm doing an assignment for my business communications class.  I decided to have a little fun with it.  Check it out:


"Distinguido Lic. Costillas:

     It was such an honor to meet you and your lovely family.  The dinner that you gave in our honor was wonderful and the cuisine you ordered for us was most excellent. Mexicali is a beautiful city and one that I hope to spend more time in soon. The state-of-the-art soccer stadiums and sports teams were a very exciting part of our trip, too.   I especially enjoyed the time we spent with little Huesito.  I hope that the soccer tournament that we discussed while watching Las Aguilas went well for him and that it was enjoyable for you, as well.  Please, greet Señora Costillas, Seca, Agrietada, and the rest of your family for me when you see them this evening." 

It amazes me what academia believes goes on in the actual world of business when there isn't much practical experience behind it.  The thousands of emails I have written, read, and seen rarely ever come to the level of formality that is seen in some of these online assignments. Yes, there are times when formality is of the utmost importance but it is a rarity UNLESS you are an executive director or a member of the board.  

Some of the descriptions that I've read of the "way things are in business" have never been seen in any of my time in collections, telecommunications, e-commerce, restaurants, car sales, retail, client services, or insurance.  Makes me wonder how much hands-on experience some of these college professors have.  I also have a pet peeve with teachers that expect perfection in correspondence and yet they put out emails and announcements that have myriad errors including misspellings and grammatical errors.  All I'm saying is that if you constantly preach perfection you had better be perfect yourself.  Give a guy a break.  LOL

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